Terms & Conditions
This contract reflects the verbal agreement. It shall include any terms agreed prior to its issue. No alterations may be made to this contract by hirer / contracted DJ / crisis cover entertainers without prior approval consent from solent lights and sound. Any & all changes may incour a fee. Please Note: by completing and sending this booking form, you agree that you are making a confirmed booking and entering into a contract which carries your acceptance, in full, of the booking terms .
Discounted fee: A discounted fee if applicable will have been previously agreed.
Overtime Charge: Any extension to the agreed timescale will be charged in addition to the booking fee per hour (or part hour), thereafter, which shall be payable in advance before commencement of extended entertainment.
The Client shall have the right to cancel the booking by serving upon solent lights and sound not less than 28 clear days notice in writing. In the event of the client wishing to cancel this contract agreement for any reason other than A National Disaster, any advance reservation payment will be forfeited No refunds given nor implied.
A cancellation fee of £25.00 flat rate fee will be due if the booking form has been returned and the booking has been made.
A cancellation fee of not less than 50% of the agreed fee will be due if the cancellation is within fourteen days of the performance.
A cancellation fee of not less than 75% of the agreed fee will be due if the cancellation is within seven days of the performance.
The whole of the agreed fee will be due if cancellation is within 48 hours of the performance.
In the unlikely event that solent lights and sound is unable to attend personally due to accident or sudden illness, solent lights and sound shall endeavour to provide a suitable substitute offering a similar service at no additional charge to the client. This does not apply in circumstances detailed below.
Force Majeure – solent lights and sound will not be liable for failing to attend a booking, where the reason for non-attendance or late arrival is caused by adverse weather conditions (including Snow & Flooding), road closure, road traffic accident, vehicle breakdown, fuel shortages, acts of terrorism, industrial action, or other unavoidable circumstances deemed beyond our control.
The hirer will appreciate that suitable time for venue access, safe installation and dismantling and safe removal of equipment from venue is required in addition to performance time. Therefore, the hirer and venue will allow suitable time for the installation and dismantling and removal of disco equipment (60 minutes each side of the booking times). Please note: solent lights and sound &/or it's DJ shall not be liable for any additional charges levied to the client by the venue in relation to equipment assembly / removal timescales.
Performance time and ‘over time’ is restricted to a maximum of eight hours in a 24 hour period. Unless already agreed at the time of booking, the hirer agrees to make provision for suitable overnight accommodation to the satisfaction of the performer if time is exceeded.
The hirer will inform solent lights and sound prior to performance date confirmation of venue sound limiter installation. Please note: solent lights and sound reserve the right to decline entertainment at venues with sound limiter installed.
The hirer ensures that they have verified venue power sources are electrically safe and conform to the current uk standards.
solent lights and sound agrees to provide proof of Public Liability Insurance and certifications as required by the venue.
The hirer agrees that all appropriate licences as required by law are in force at the time of performance(s).
The hirer agrees to provide adequate supervision of guests and will ensure that venue management adequately supervises customers and or staff on site premises. Please note: Where the function may include guests under the age of 16 years, the client, (or parent) is responsible for the behaviour and safety of any minors attending the venue. The client will provide and maintain adequate adult supervision at all times. solent lights and sound & or it's staff or DJ will not be liable for the supervision of minors.
Unwarranted Abuse or threatening behaviour from hirer’s guests or venue management or venue staff will not be tolerated and will result in the performance being terminated at full invoice amount with no loss to the DJ or solent lights and sound.
The hirer agrees that compensation for any loss of or damage to performing DJ’s equipment, vehicle(s) or personal belongings caused by hirer’s guests, venue customers and or venue staff may be sought including any additional costs.
The hirer agrees that the confirmed entertainment start and finish times as specified in the contract are accurate and correct. Any extension beyond the confirmed finish time is at the discretion of solent lights and sound and the management of the venue. See above for ‘Overtime Charge’.
solent lights and sound will accept music lists and requests in advance of functions and will endeavour to play a reasonable number of the clients’ chosen requests, provided such requests are submitted in writing before the event. The client also agrees that solent lights and sound cannot guarantee the inclusion of any difficult to source, obsolete or deleted titles either requested at the event or previously notified.
Where the client requests that solent lights and sound set up DJ equipment at an earlier time prior to the actual start of the function, the client acknowledges that a tiered charge may be made for this additional service, and that this service will be subject to availability. In addition to any previously agreed charges, if solent lights and sound should arrive at the clients venue at any earlier, pre-arranged time, and are unable to access the venue to set up the equipment or are prevented from doing so by the venue management, then the client shall be charged standing time at the hourly rate discretion of solent lights and sound which must be settled in full before commencement of main entertainment.
solent lights and sound will not be liable for any refund, in part or whole, where ‘we’ are late accessing the venue and setting up purely because of earlier events over-running, or where ‘we’ are prevented from accessing, setting up or providing our professional services by the venue management. Neither will solent lights and sound be obligated to provide an extension to the agreed timescale on a pro-rata basis in these circumstances.
Where the venue does not have its own parking facilities, solent lights and sound reserves the right to pass on any additional parking fees for refund by the hirer. Please note: that in accordance with Health and Safety laws, solent lights and sound & or it'S DJ will refuse to work at venues where illegal or hazardous parking is required in order to unload vehicle. This also applies to general health and safety concerns within the venue such as navigating cluttered or unlit stairways and exits.
Winter Performances: The venue management and or booker must ensure that all ice and snow is cleared from the entrance and exit to the venue, where the solent lights and sound DJ & Staff are to unload and load their vehicles prior and after performances. Our staff are instructed not to unload or load until the access area is clear. If any injury occurs to solent lights and sound staff/ dj or damage equipment due to untreated snow and ice, we may seek compensation for injuries and or damage to equipment.
Where solent lights and sound is engaged to work alongside a band, (or other entertainer) it is the client’s responsibility to ensure that adequate space exists within the venue for both entertainers to set up their equipment and that separate power outlets exist.
Where the event is being held in a marquee, the hirer will ensure that the work area is dry and that a minimum of 2x 13A power sockets are located within 10 Metres of this area. Please note: Bad Weather or impending bad weather on the day will not allow solent lights and sound or contracted DJ to commence entertainment out-doors under any circumstances. solent lights and sound accepts no responsibility for damage to electrical equipment if caused as a result of working in inappropriate weather conditions.
PARENTAL NOTICE Lights get incredibly hot please make children aware they are not to be touched under any circumstances as temperature of bulbs can reach over temperatures of 65 degrees.
PLEASE NOTE We will try our best to play as many request from any song lists submitted but cannot guarantee they will be played